SCOTT A. CONWAY
Golden, CO 80401
scott.a.conway@outlook.com • +1 (303) 949 2555 • LinkedIn
PRINCIPAL BUSINESS SYSTEMS ANALYST • SENIOR TECHNICAL PROGRAM MANAGER (HYBRID)
Product Owner • Scrum Master • Workflow & Delivery Alignment • Integrations • Migrations • SDLC Leadership
Turning complexity into clarity, alignment, and predictable execution across enterprise, federal, and consulting environments.
PROFESSIONAL SUMMARY
Hybrid Business Systems Analyst / Technical Program Manager with deep experience in requirements analysis, workflow design, enterprise integrations, large scale migrations, and cross functional delivery leadership. I specialize in translating ambiguous business needs into structured, builder ready workflows, requirements, and operating models that unify engineering, product, operations, and executive stakeholders.
Operate as the translation layer between intent and implementation, restoring clarity, alignment, and predictable execution in environments where delivery has stalled or drifted. I am skilled in Agile, Waterfall, and hybrid SDLC models; backlog leadership; user story development; acceptance criteria definition; risk and dependency management; and cross team coordination.
Fluent across executives, SMEs, architects, developers, QA, UX/UI, and operations. Thrive in complex environments where success depends on connecting the dots across people, process, data, and technology.
CORE COMPETENCIES
- Business & Systems Analysis: Requirements elicitation, BRDs/FRDs, workflow mapping, gap/impact analysis, systems integration analysis
- Workflow & Process Design: Value Stream methodology, BPM, SDLC optimization, governance structures
- Technical Program Management: Delivery leadership, risk/dependency management, cross team alignment, project recovery
- Product Ownership: Backlog prioritization, user story development, acceptance criteria, roadmap alignment
- Scrum Leadership: Agile ceremonies, sprint planning, refinement, iterative delivery
- Integrations & Migrations: API workflows, data mapping, cloud transitions, legacy modernization
- Cross Functional Leadership: Executive communication, stakeholder alignment, decision facilitation
- Technical Collaboration: Architecture, APIs, data flows, QA partnership, UAT leadership
PROFESSIONAL EXPERIENCE
Senior Project Manager (Contract)
QTC Management — Remote
Sep 2024 – Sep 2025
Principal level BSA / TPM Hybrid — Enterprise Migration Recovery, Workflow Architecture & Delivery Alignment
Led the recovery of a stalled enterprise migration involving 147 applications across 31 engineering teams. Restored clarity, alignment, and execution by rebuilding delivery architecture, clarifying scope boundaries, and reestablishing stakeholder confidence through structured governance and cross team alignment. Operated as the translation layer between intent and implementation across engineering, product, and operations.
Key Contributions
- Directed recovery of a large scale version control migration, eliminating systemic release failures and restoring operational stability
- Mapped real workflows, surfaced structural constraints, and designed scalable alignment loops to synchronize distributed engineering efforts
- Partnered with development, product, and release teams to enforce user story hygiene and delivery readiness
- Introduced AI enabled analysis workflows to accelerate requirements clarity and defect triage
- Delivered two additional high risk initiatives (HIPAA/MPA/GDPR compliance solution; embedded feature delivery) under aggressive timelines
- Established governance structures and operating models improving visibility, decision velocity, and execution predictability
Impact: Restored delivery momentum, strengthened governance, and established a repeatable operating model that improved clarity, visibility, and execution across engineering, product, and operations.
Senior Business Systems Analyst (Contract)
Federal Reserve Bank of St. Louis — Remote
Mar 2023 – Oct 2023
Principal level BSA / TPM Hybrid — Mission Critical System Rewrite, Cloud Migration & Requirements Clarity
Supported a full rewrite and AWS migration of a mission critical government application. Conducted comprehensive analysis of the legacy system and produced the artifact package enabling structured backlog creation and predictable execution. Operated as the translation layer between intent and implementation across engineering, product, and regulatory stakeholders.
Key Contributions
- Mapped workflows across Security, UX/UI, Design, and Development to surface structural gaps and clarify ownership
- Authored Jira Epics and collaborated with developers to decompose into actionable user stories
- Created lifecycle documentation in Confluence to support governance and compliance
- Provided SME level support bridging business needs, technical constraints, and regulatory requirements
Impact: Delivered a complete artifact package and structured backlog enabling the development team to execute the cloud migration with clarity and confidence.
Business Systems Analyst IV (Contract)
Spectrum Enterprise Engineering Delivery Office — Apex Systems — Remote
Mar 2022 – Oct 2022
Principal level BSA / TPM Hybrid — Enterprise Process Governance, Workflow Architecture & Value Stream Alignment
Served as a senior liaison across business, technology, and operations to restore clarity, alignment, and delivery integrity for enterprise initiatives. Led requirements analysis, backlog management, and workflow design to support SDLC execution and stakeholder value realization.
Key Contributions
- Led requirements gathering and authored user stories and acceptance criteria
- Designed and governed workflows across business and technical domains
- Facilitated value stream alignment and monitored delivery progress
- Unified business and engineering teams to address blockers, risks, and delivery gaps
Impact: Strengthened governance, reduced delivery risk, and improved cross team clarity through disciplined backlog leadership and workflow optimization.
Senior Business Systems Analyst (Contract)
LAIKA LLC — Remote
Jun 2021 – Oct 2021
Principal level BSA / TPM Hybrid — Digital Transformation, Data Integration Architecture & Analytics Modernization
Supported a digital transformation initiative focused on data integration, ERP alignment, and analytics modernization. Conducted present state analysis, mapped workflows, and produced requirements, models, and prototypes enabling structured backlog creation and predictable delivery.
Key Contributions
- Conducted process and data analysis across executive, business, and technical groups
- Designed data integration architecture mappings and future state KPI models
- Prototyped analytical dashboards and reporting interfaces
- Authored user stories, use cases, and requirements packages
Impact: Delivered validated prototypes, data models, and requirements accelerating analytics modernization and readiness for scalable reporting.
Business Analyst L3 / Senior Technical Release Analyst (FTE)
Oracle America, Inc. — Remote
Sep 2010 – Aug 2020
Principal level BSA / TPM Hybrid — Enterprise Portal Operations, Mission Critical Application Migration & Delivery Governance
Led operations and migrations for Oracle’s internal product information portals and mission critical applications supporting global quoting, booking, and sales operations. Managed full stack portal operations, stabilized release cycles, and executed high risk migrations during Oracle’s cloud transition.
Key Contributions
- Managed full stack portal operations across design, development, UAT, deployment, and maintenance
- Migrated Sun’s enterprise workflow application to Oracle’s data center while in production
- Served as sole mission critical support for quoting and booking systems
- Executed multiple in production migrations during Oracle’s cloud transition
- Developed and governed the Technical Resources Center (TRC) portal
Impact: Delivered flawless release cycles, maintained high performance portal operations, and supported Oracle’s cloud transformation. Recognized with the “Rising Star” award.
EARLIER EXPERIENCE (CONDENSED)
Business Systems Analyst • Technical Analyst • Systems Engineer • UNIX Administrator
Sun Microsystems • Merrill Lynch • SATSCON LLC • Randstad North America
Supported enterprise systems, mission critical operations, and technical workflows across financial services and technology environments. Provided analysis, troubleshooting, workflow documentation, and cross functional coordination across engineering, operations, and business teams.
EDUCATION
AAS, Computer Science — Parks College (4.0 GPA)
Control Data Institute — Software Programming & Hardware Engineering (36 month program)
CERTIFICATIONS
Scrum Master Certification • Generative AI for Business Analysts • Jira Fundamentals • ITSM in Jira • Enterprise Architecture Foundations • AWS Cloud Practitioner Essentials • Salesforce Business Analyst • Cloud Architecture: Core Concepts • Knowledge Graph Foundations
TOOLS & TECHNOLOGIES
Jira • Confluence • Azure DevOps • SQL • APIs • Lucidchart • Visio • HTML • CSS • JavaScript • JSON • AJAX • Office 365 • Linux • Windows • VS Code • MS Teams • Webex • Zoom • Slack • BPMN